Wexham Park Hospital

Slough, England, SL2 4HL
 
157 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Hearing & Balance (Audiology) - Wexham Park Hospital
3rd November 2023


Clinician was very kind and helpful, patient and understanding, it was a pleased to be tended to by such a person ☺️

Suggested improvements
Nothing, everything was excellent

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
3rd November 2023


Very thoughtful and caring staff, I felt listened to, the care was individualised to my needs, very polite staff.

Suggested improvements
Can’t think of anything

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
21st October 2023


They let me know how long I got to wait for a nurse or doctor to call me and they nice to talk too

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
15th October 2023


Am still waiting for results of tests administered in July

Suggested improvements
All services were carried out expertly

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
2nd October 2023


Seen on time and very friendly staff

Suggested improvements
Great Service

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
2nd October 2023


Hearing aid sorted out

Suggested improvements
All ok

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
29th September 2023



Staff
Safe
Listening
Information
Involvement
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
29th September 2023


Excellent and through service provided by [name removed].

Suggested improvements
You need to improve your appointment system. When I called several times for an appointment, no one answered. In the letter it said if we do not hear from you within four weeks, your referral is canceled. Here no one picked up the phone. I feel that NHS is targeting only online booking services and it is not equality.

Staff
Listened to
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Involvement
Ease and Accessibility
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Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
29th September 2023


[name removed] was very kind, explained everything very well to me. A interpreter was available for me.

Suggested improvements
How questions related to the gender will help you improve service? I think is irrelevant.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Hearing & Balance (Audiology) - Wexham Park Hospital
18th September 2023


My needs were not fulfilled as expected. Didn’t want to change the pipes and offered a larger ear piece for the future. I was not so keen.

Suggested improvements
Maybe offering the same service as before. Q

Staff
Listened to
Information
Involvement
Rating not given.
Ease and Accessibility
Facilities
Experience
 
 
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