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Written by a patient
23rd November 2019


In for endoscopy and was seen bang on time. My nurse was very friendly and funny (joked about being in for colonoscopy, the fear on my face). Was told because my notes showed previous infection, would have to be seen last. But still very little wait time. Tv switched off but I'm sure they would have switched it on if asked. Have to wait an hour after for sedation to wear off, and then offered hot drink and choice of sandwiches (x2). Great after having to fast. Need someone to take home, I got lost finding my partner and still being slightly sedated ended up going home without proper discharge. Got phone call to check was ok, no telling off, just checking up. Staff amazing. Not stressed at all. Even have free WiFi now. That's new.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff