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Written by a patient
10th November 2015


The only bit I could criticise was the lack of welcome on the morning of surgery. In fact there was no-one there to greet myself or several others waiting. This part until I was taken by a nurse, made me feel more anxious than was warranted. I also dont think the directions are very clear either. Western General is such a warren and jumble of buildings. For these reasons I could not give 5 stars to the hospital itself or the treatment as dignified and with respect. However once the nurse signed me in, I felt more confident and at all further stages I was very well treated.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff