Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Valley Hospital
2023-08-10
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 10th August 2023
It is a little odd going to the 9th floor of an office block in central Croydon, but the hospital was great, staff were efficient and kind and I was well cared for.
I appreciated the good transport links for my follow up appointments but we had no difficulty using their carpark when I had limited mobility.
West Valley Hospital
2022-05-19
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 19th May 2022
Great experience at this hospital but even better that Dr. Mallina sets a standard for professionalism. Thank you for your care whilst at this hospital!
West Valley Hospital
2021-12-03
Person
5
5
0
Written by a private patient
Written by a private patient 3rd December 2021
Well managed, excellent and the best hospitals I have ever visited.
West Valley Hospital
2021-07-03
Person
5
5
0
Written by a private patient
Written by a private patient 3rd July 2021
I had a mini tummy tuck here and was abit worried as I was due to go into Shirley oaks but I'm so glad I went here instead. The hospital was immicuate and I was looked after really well by all the staff. I felt extremely well looked after and noone was in a rush to get me out and get me home. All. The nurses were Lovely and had lots of time for me and all my questions.
West Valley Hospital
2021-02-24
Person
4
5
0
Written by
Written by 24th February 2021
I experienced a lapse in service where I had to follow up with my care rather than the hospital providing the information as discussed. Still, the staff the nursing team were excellent and made the experience enjoyable. I would definitely recommend this hospital.
2021-02-25 11:37:40
Response from West Valley Hospital
Thank you for your feedback. I am sorry to hear that you did not receive all of the information that you required. I would be very happy to discuss this with you to see where we can improve things. Very glad that our staff here made your stay enjoyable and that you would still recommend us. Kind regards, Gael Ogunyemi, Hospital Director.
West Valley Hospital
2020-02-21
Person
5
5
0
Written by a patient
Written by a patient 21st February 2020
Lovely facility and great staff
2020-02-24 08:03:14
Response from West Valley Hospital
Thank you for your high star rating and comments, we really appreciate it.
West Valley Hospital
2019-07-31
Person
5
5
0
Written by a patient
Written by a patient 31st July 2019
I was very impressed with my dealings at this hospital
2019-07-31 11:17:58
Response from West Valley Hospital
Thank you for leaving this feedback, we are really pleased to hear you were happy with your visit to Croydon Day Hospital.
West Valley Hospital
2019-07-12
Person
5
5
0
Written by a patient
Written by a patient 12th July 2019
This is a new hospital. I have lived in Croydon for a long time and didn't know where it was initially but was very easy to find as it is so close to West Croydon Bus Station. The hospital was extremely clean and if you didn't know you were in Croydon you would think you were in Central London. All the staff I came in contact with were extremely lovely - including the ones I spoke to prior to my appointment. Croydon Day Hospital has an a calming and professional atmosphere, everyone seemed to be working hard and there was a tranquil atmosphere. The hospital decor was tasteful and calming and there was plenty of space so patients were not sitting right next to each other. I would recommend this hospital.
2019-07-12 17:03:39
Response from West Valley Hospital
Thank you for taking the time to leave this feedback, we really appreciate it. Thank you for your lovely comments and kind words, we are really pleased to hear your experience attending Croydon Day Hospital was a positive one.