Watford General Hospital 2018-06-20 Person 4 5 0

The service and care was second to none despite the obvious stress of not enough resources. I had an angiogram that was ordered in December 2017. I suffer from cPTSD and six months waiting for heart examination after being told I was on the fast track list added enormously to my stress. Despite the obvious problems austerity has created for the NHS the staff and services were excellent. The NHS is lucky it has the people it does working there. If only such good people were running it. My GP wrote to the Cardiac Unit twice during that 6 months and never even received a reply. There must be a way to keep people informed to prevent anxiety. When you are dealing with potential heart problems anxiety is the last thing you want to be adding to the problem. Responding to GPs would be a great start. I understand you may not be able to be time specific but some indication would be beneficial. I was lucky that no problems were found but if I had something wrong that 6 month delay could be fatal. Instead of early intervention any problem could deteriorate in a 6 month period. I understand the difficulties staff are facing but the corners cut are in communication with the patient and their medical team. Please do more to be aware of the anxiety poor communication can bring, especially when a potentially fatal situation is being investigated.