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Written by a patient
27th May 2018


I was involved in a serious accident on the M25, and taken by ambulance to Watford General Hospital. From the ambulance, through A & E, to two days in a ward, I cannot fault the professionalism of all the staff involved. I was 6 hours in A & E where I was put on a back board & neck brace in case of any spinal damage. I had a serious head wound, which was quickly stitched up, & 2 pints of blood & saline drip put in me. I then got a full upper body scan, which thankfully showed no spinal or neck injuries. All the nurses & doctor in charge were amazing. I then spent 24 hours in a ward under observation due to my head wound. The nurses & doctors were incredible. So professional, incredibly hard working, caring, & they couldn’t do enough for all the patients in their care. Everywhere was so clean. So well done to the cleaners too. The food was well tasty too. Brilliant choice, healthy, & tasty. I had no clothes with me because my clothes were covered in blood, & had to be cut off me in A & E. I was provided with proper pyjamas, slippers, toothbrush etc, etc. I’ve never had to stay in a hospital before, & hopefully never again. But Watford General Hospital, & the NHS, was amazing. The Nurses I can not praise enough. I don’t know how you do such an amazingly difficult, strenuous, fatiguing job with such care, understanding, patience, & always with a smile on your face. And you all seem to work together as a brilliant team. So, to everyone in the NHS, & especially the nurses, THANKYOU for everything.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff