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Watford General Hospital
2017-10-14
Person
4
5
0
Written by a patient
Written by a patient 14th October 2017
The good thing about Watford General Hospital is the staff. Everyone was either nice and caring or very nice and caring! And I'm talking about all levels, consultants down to porters and cleaners.
The bad thing is the seeming lack of co-ordination and organisation. For example I was given a medication which meant I couldn't have a procedure the next day. And there's too much repetition - I was asked the same questions over and over again, surely some data ought to be on a computer system. And there's a lot of waiting and disappointment - perhaps staff should be more realistic about expected dates and times. And also I have found several mistakes on my discharge sheet - I can't understand why this can happen. I don't like to tell a hospital how to do its job but since you ask, I think perhaps an extra administrator/co-ordinator would be good.