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Written by a family member
25th February 2020

Receptionist very rude to family members visiting - I understand rules need to be in place e.g visiting only after 3:30pm but staff member extremely rude in enforcing it. It’s an exciting time for families and when you’ve travelled 3 hours and arrive 15 minutes early and are abruptly dismissed over the speaker at the door it’s extremely disheartening and also unfair on the new mother.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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