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Written by a NHS patient
11th May 2022


the experience in A&E was horrendous. 111 told me to be seen in A&E within the our due to the severity of my symptoms. When I arrived I was told it would be 7 hours to be seen and they said 111 say that to everybody. I sat for 4 hours before I was triaged. It was another hour and a half before a doctor saw me. Another hour and half before I was re-reviewed by the doctor following bloods and told that I could go home with the medicine and follow up. The staff were friendly. But the updates from the staff were poor, we had to constantly ask what was happening. I felt sicker from being in A&E; the chairs were painful to sit on, nobody wore masks and anybody could of had covid19.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe