Warwick Hospital

Warwick Hospital 2023-02-04 Person 5 5 0

Warwick Hospital 2023-02-04 Person 4 5 0

Outstanding care. Everyone clearly took pride in their work and we were always treated with kindness, respect and care. Nothing was ever a problem! Nish, Kate Heather (student midwife) and Kachel were all amazing and provided outstanding care.

Nothing!

Warwick Hospital 2023-02-04 Person 4 5 0

Friendly and attentive midwife who gave all the support throughout the delivery. Overall very positive experience.

Warwick Hospital 2023-02-03 Person 3 5 0

On discharge from Warwick Hospital previous weekend I was given blood test forms and told by ward staff to attend phlebotomy any time during opening hours for follow up blood tests. On arrival at phlebotomy 3/2/23 I presented to outpatients reception and was told I would not be able to have the blood taken as I did not have an appointment, and that I would have to log in to the hospital site to book and appointment. There were no appointments on the online system until 6/3/23, thus delaying my blood test and wasting my journey on 3/2/23. Only once I had physically attended outpatients was I informed of the need to book (and the system for booking) a phlebotomy appointment. The staff member on reception attempted to book me an appointment for 6/3/23 but this did not work. When I logged in to SwiftQueue myself at home no such appointment was on the system. I had to book myself an appointment using SwiftQueue. My wasted journey to Warwick hospital and the delay to my blood test could have been prevented if ward staff (or anyone issuing the blood test forms) had informed me of the need to book and the system for doing so.

My wasted journey to Warwick hospital and the delay to my blood test could have been prevented if ward staff (or anyone issuing the blood test forms) had informed me of the need to book and the system for doing so.

Warwick Hospital 2023-02-01 Person 5 5 0

Can’t fault the service from start to finish. Considering was Boxing Day too , my mum (almost 99) was treated with the help and kindness she deserves. Thank you

Not sure what could have been better to be honest

Warwick Hospital 2023-02-01 Person 5 5 0

my appointment was on time and the treatment/advise I was given was excellent and explained really well, Katherine was really lovely.

Nothing

Warwick Hospital 2023-02-01 Person 5 5 0

With all the bad publicity .. I was amazed how it was a painless sorry for the pun experience

Nothings

Warwick Hospital 2023-01-31 Person 5 5 0

Care was excellent. All staff worked very hard and made sure daresay all ti m e was above average

Nothing

Warwick Hospital 2023-01-31 Person 1 5 0

My wife was brought in by ambulance at 5am on 19th Jan and taken to ambulance triage. At 5.30 she was moved to "Fit to sit". At 6am I was told to leave because "the manager will be in soon and won't be happy" if relatives are there. The pain which was the reason for admission returned, and although pain relief was offered it was never given. The last offer changed to "you'll have to wait until you're on the ward". My wife was in the same chair, with minimal information and no treatment, for 6 hours. The pain of her condition worsened throughout that time, and was even worse because of having to sit up in a wooden chair, and not even lie down. The pain returned three days later, after discharge, and she was afraid to return, instead hanging on hoping Ambulatory would see us the next day, which they kindly did.

The nursing staff in "Fit to sit" could have offered compassionate nursing care, asking about pain, comfort and emotional wellbeing - rather than merely doing the most minimal basic physical observations. It would have helped if staff had permitted me to stay and support my wife, rather than being forced to leave her to cope alone. When I was told to leave we had been sat in silence, and there were two other patients and multiple empty spaces, and the suggestion of leaving when space was an issue was rejected.

Warwick Hospital 2023-01-30 Person 5 5 0

Care was outstanding.

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