warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,667 reviews

Reviews

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Reviews

 
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Review of Endoscopy Unit - Warwick
8th February 2024


Last time 3 years ago I had a very traumatic experience having this procedure - colonoscopy- This time the pain control was excellent and the whole procedure explained whilst happening. Credit to the colonoscopies! Thank you. All the staff were lovely.

Suggested improvements
Remind on phone call prior to appt to bring dressing gown and bag I stupidly missed that in all the pre op info

Experience
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Written by a NHS patient
8th February 2024


Attended Minors on Monday evening with a Head injury. Was treated very promptly and kindly. I had a very bad headache and was extremely nauseous. Plenty of reassurance and advice was given as well as some painkillers.

Recommend
Dignity/Respect
Involvement
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Cleanliness
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Safe
 
Review of A & E
6th February 2024


I was with my father in law in A&E on the evening of Tuesday 6th February. Not one member of staff could be faulted on the kindness and care they showed. They were helpful, patient and kind despite being super busy. I feel very lucky to have an NHS that works so well to support those in need and to have had such kindness from the staff at Warwick. Staff Nurse Michelle looked after John. She was not only efficient and kind but took the time to listen to and get to know my father in law. This is no mean feat when dealing with an overcrowded department and many complex cases. I really appreciated that Michelle took the time to thoroughly check him over with compassion and kindness Please do pass my thanks on to the whole department. We know it’s a hard job it is very much appreciated.

Suggested improvements
Obviously have more beds as there were many people in corridors but I recognise you are working under immense pressure and already trying to solve this!

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Review of A & E
5th February 2024


The system just worked well with very little wait time, triaged seen by a doctor and treated- thank you

Suggested improvements
Nothing- just keep the wait times down, that is half the problem and frustration these day. My total bust time was around 2 hours which is still not bad at all

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Rating not given.
Staff
 
Review of A & E Parent / Carer Survey
26th January 2024


Have been put in to a room with my daughter for hours and no one comes, have been asking and the answer is always the same (doctor is coming soon), have been like that for hours and nothing! Horrible

Suggested improvements
Stop wasting time talking about how they going to spend their days off, holidays and breaks, instead do what they get paid to do!

Experience
Dignity/Respect
Parent Dignity
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Suitable Location
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Written by a NHS patient
25th January 2024


i visited a&e in july last year after damaging my shoulder after 7 months i am still waiting for treatment it took 6 months for a diagnosis treatment couldnt be worse

Recommend
Dignity/Respect
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Safe
 
Review of Warwickshire Stop Smoking in Pregnancy Service
25th January 2024


Food was not required

Suggested improvements
Service was good and informative but the only thing that has helped me quit smoking is my vape that I pay for myself as the NHS doesn't prescribe anything other than weak disposable vapes that in my opinion are bad for the environment due to the batteries in them and they don't make them strong enough in nicotine for my needs 2mg isn't enough, if they made them in 6mg that would be much better but they don't, also they taste bad like sucking on soap most of them.

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Safe
Food
 
Review of General Surgery Day Surgery Unit
16th January 2024


Checking yesterday at 0730, I did not expect to be greeted at reception with such cheerfulness. Then the checking in process was courteous and respectful, staff, aneasthetist and surgeon were kind and thoughtful. Then, after a somewhat long wait, the long walk to the theatre - hopefully an improvement coming with the new building work? - to theatre check in, again every kindness shown, and onto the anaesthetists, who were helpful and witty, the surgery, thankfully, passed me by to awake on recovery feeling quite well. Back to the Day surgery unit, long haul again, and excellent attention and discharge mid afternoon. I felt I had my own personal BMW. Bravo Magnificent Warwick !

Suggested improvements
Occasional update from staff on when one was going to theatre and the long walk and stairs and walk to theatre. I did also comment on the food asking about scrambled egg with smoked salmon and shaved truffle, but somethings take longer......

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Written by a NHS patient
6th January 2024


Staff in corridors ask you if you need help, they are great. Parking is interesting but not impossible. The place is immaculate and I’ve never waited in queues to book into receptions. The excellent system they have of the patient waiting in one central area and staff collecting them to take to xray, plaster area and returning them to the next area or to the consultant area to see the doctor. I have made quite a few visits and never been there longer than 2.5 hours and this included X-rays, plaster cast and seeing the doctor. Superb hospital and I would highly recommend it to anyone. I travelled over 1 hour to come here whereas I have a local hospital that’s 10 minutes away but Warwick Hospital is definitely worth the journey.

Recommend
Dignity/Respect
Involvement
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Staff
Safe
 
Written by a NHS patient
6th January 2024


I came to A&E with my daughter the care from start to finish was outstanding. Thank you to you all

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Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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