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Written by a patient
28th November 2019


I found that all medical staff are very well trained and treat you well in all areas that I went into ,but did find that the reception staff are not very welcoming taking into account that this procedure in the Endoscopy department is not pleasant and can be quite daunting Quite stern and miserable , having said that on my third visit there was one very nice lady that reassured me and very friendly wish I took a note of her name but didn’t so I’m not saying all are the same think she was a exception Also I found when I asked the nurse on recovery when they gave me my report they couldn’t answer questions and the consultants are far to busy or unable to come and answer them for you , so I now will have to call my GP to hopefully answer them .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff