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Written by a NHS patient
5th August 2024


They've recently changed the taking bloods system for blood tests and it's a flipping slow and laborious task ... Go elsewhere for the test if you can. Today the receptionist said when I heard the 3rd person complaining " the system is new to us and we're still learning so it'll get faster".... No, how about not changing a system that was working and extremely smoothly to and not changing it untill everything is working smoothly, it's so chuffin frustrating!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe