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22nd February 2021


My only concern has been the very long waiting time to be seen, which is obviously largely because of the Covid situation, and possibly because of under-staffing. We saw a specialist nurse (Rebecca Still) who was obviously highly knowledgeable, committed and aiming to improve the system where possible, but perhaps you need to employ two or three more Rebeccas to get through the caseload in a more timely manner!

Suggested improvements
As above

Experience
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
Next Steps
Appointment
Support