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15th September 2021


Having even a minor operation under local anaesthetic is stressful. From the moment I entered the Day Surgery unit I was met with efficiency, care and friendliness by all staff, which I found reassuring.

Suggested improvements
The staff do their best to offer everyone as much privacy as is possible but the layout of the building means that they are required to transfer patients to and from the operating theatres along busy public walkways. Not an ideal situation.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff