warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,672 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Reviews

 
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Review of A & E
19th September 2023


Really positive experience . Concerns listened to and had prompt imaging and result reported quickly .

Suggested improvements
If safety netting for head injury don’t say come back to the department if you get symptoms x/y/z when they are the symptoms that caused us to come in the first place. (But we were handed over to another doctor who hadn’t taken the original history )

Experience
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Review of A & E Parent / Carer Survey
18th September 2023


From receptionists, nurses through to the Dr we were kept updated, treatment given quickly and facilities were as required. Very happy with our timely and effective care.

Suggested improvements
Door lock on the toilet was broken, other than that perfect!

Experience
Dignity/Respect
Parent Dignity
Involvement
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Suitable Location
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Appointment
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Review of Swan Ward Post Natal
14th September 2023


I gave birth to my first baby here and spent two nights in the induction ward before delivering my baby in a birthing pool. Each midwife on shift looking after me knew exactly how I've been progressing which suggests they have very good handover process and really made me feel looked after. Their bedside manners are incredible no matter what you're going through, and so incredibly patient with our questions.

Suggested improvements
None.

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Review of Catheter lab outpatients
12th September 2023


My experience was first class. All the staff I had dealings with, from consultants to porters and everyone in between were polite, caring and always cheerful.

Suggested improvements
From my point of view - nothing.

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Written by a NHS patient
11th September 2023


The nursing staff were all kind, helpful, caring and competent, and the various medical teams (A&E surgery and anaesthetics) were just brilliant and kept me up to date with everything that was going on. Hospital food was even OK! I was admitted on the Saturday, had surgery on the Sunday and (hopefully) discharged on the Monday.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Accident + Emergency General Card
11th September 2023


I came in to A&E early on a Saturday morning and it turned out I was illegal than I thought I was! The medical, nursing and radiology team were brilliant, caring, informative and prompt - I even got a surgical bed really quickly! Thank you to everyone in A&E.

Suggested improvements
Nothing. It was all great.

Experience
Dignity/Respect
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Safe
Food
Rating not given.
Staff
 
Review of A & E Parent / Carer Survey
10th September 2023


Nurses and care was outstanding!!

Suggested improvements
Na

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Written by a NHS patient
6th September 2023


Just about 3 weeks ago I had to visit A&E at Warwick Hospital with acute shortness of breath. I was fortunate in that there were only 2 people waiting! Within 10 minutes I had been seen by the triage nurse, hadan ECG & blood tests an after another 15 minutes an X-Ray. Following conultations with doctors a CT scan was arranged by the Specialist Dr Garcia, this man and his team saved my life. It was found from the scan that I had a massive clot covering my heart and lungs with the upshot being that without treatment Imy heart would have failed probably within 24 hours and that would have beenthat. A procedure lasting 2 hours was arranged that dissolved the clot, thus saving my life and protecting me from further dangerous clots forming. I entered A&E at 5.25pm and by 11.30pm I was in the Coronary ward with the procedure all complete. I can't thank the Specialist & the hospital staff who looked after me for the following 4 days enough they really are special people. Since my discharge the excellant care has continued. With all my heart thank you Warwick Hospital I will never forget what you have done for me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Delivery Suite
3rd September 2023


I arrived at Warwick hospital excited to give birth and left traumatised with my dignity in tatters. I was made to feel like it was my fault and that I wasn’t trying hard enough during a difficult birth. I was then left in blood soaked bed sheets and no one coming to my bay even when my buzzer had been ringing for over 30 minutes. The ward was short staffed and stretched, it was dangerous. My discharge notes weren’t processed and my baby did not receive her newborn checks. The staff were condescending (1 or 2 were fantastic but absolutely at their limit capacity wise)

Suggested improvements
Manage staffing limits. The NHS are putting lives at risk. Both my mental health and physical health are at rock bottom following the birth.

Experience
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Review of Endoscopy Unit - Warwick
3rd September 2023


From the start of the process of me coming into the endoscopy unit. I was made very welcome also put at ease. During the consent stage the nurse was incredibly good. I think her name was Marion. As I was initially looking at sedation but during the consultation process for the consent. when I mentioned about, I was a carer for my wife. She was having some concerns with me being looked after and for the care for my wife. I spoke to my wife whilst I was there, and the nurse had a chat with my wife over the phone as well due to the risks. The nurse wanted to ensure I was going to be cared for and wife was going to be cared for as well. It helped me to get to the agreement that due to all the risks sedation was not the best option. I didn't feel forced to come to this decision but was giving all the facts to help me to come to the informed choice. Then once that part was complete and then going straight through to have the procedure without waiting. The staff that was doing the procedure was good and was placing us at ease. Explaining why I was getting some discomfort during the process and being apologetic even though it was not their fault. They were very reassuring which was helping me to relax. Then at recovery the nurses were good as well. Making sure we were fine and doing their final checks prior to my discharge to go home. Also, to talk through the paperwork and what to do in certain situation where I may need to go to A&E. All through this process certainly helped me as i sometimes become incredibly nervous and anxious. With the reassurance of all the staff from the very beginning to the end and not having to wait too long to go in for the procedure has certainly helped with my anxiety levels. Would like to thank all the staff on that department

Suggested improvements
Nothing I was happy with the experience from meeting the receptionist right through to recovery and being discharged

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Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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