warwick-hospital

Warwick Hospital

Lakin Road, Warwick, England, CV34 5BW
 
162,672 reviews

Reviews

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Reviews

 
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Written by a NHS patient
6th October 2023


Dr Heaps (consultant psychiatrist) and the whole A&E team! What a credit to their respective professions and the NHS. This is what it’s all about! From minute one all staff have been so patient and caring.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
6th October 2023


Dr Heaps (consultant psychiatrist) and the whole A&E team! What a credit to their respective professions and the NHS. This is what it’s all about! From minute one all staff have been so patient and caring.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Labour Ward
5th October 2023


Took a long time to be admitted and was told that a vaginal examination was necessary for me to be admitted even though this is not true. Was kept in triage until 6cm dialated before being admitted. Asked for pain relief on 3 occasions and was given codeine which I threw up seconds later and it was therefore not effective. No staff available and a long wait for a room. Bluebell was closed.

Suggested improvements
Not insisting on vaginal examination to be admitted. Regular check ins from a midwife while in triage. Pain relief being offered sooner. More staff and rooms to be made available.

Experience
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Review of Accident + Emergency General Card
29th September 2023


Early on Thursday 14th September, I came Warwick hospital in great pain, evidently due to acute appendicitis. Here are how the departments performed: Surgical Assessment Unit - I was attended to by Lisa (Corcoran?), who noticed that I was in such pain that I could not sit down, in the waiting area. Having spotted this, she moved me to a bed so I could be more comfortable. Next, as she was about to use a piece of equipment, another person came to take it elsewhere. Lisa was assertive in a most professional manner - and was able to retain the critical piece of equipment in order to help me. The way she handled this difficult situation was excellent. Chaplaincy - while waiting for my CT scan, I had a visit from Rob - a volunteer from the chaplaincy. Well done to him for volunteering to talk to people who may be going through difficult or painful times. I enjoyed our chat. I was impressed with all the porters and their careful and diligent manner when moving me around the hospital. Catering was excellent, I had some nice filling and healthy meals - and the staff were polite and friendly. The CT scan team (on Thursday 14/9/23) were excellent. The surgical team evidently did a brilliant job, my thanks to the team. It must seem a tiring and thankless task, it is appreciated. In the Hatton Ward, I wish to pass on my grateful thanks to Amy and Bev (night team) and Lyndsay and Shannon (day team). All were excellent and attentive. Yours faithfully - Mr M Dolphin

Suggested improvements
Being discharged at the end, a bit more information would have been nice - e.g. how did the surgery go, what were the dos and don'ts once discharged.

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Review of A & E Parent / Carer Survey
29th September 2023


Efficient, friendly very professional service.

Suggested improvements
Hard to think of anything.

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Review of A & E Parent / Carer Survey
28th September 2023


The team at Warwick are absolutely amazing. From first consultation through to the children’s doctors and everyone in-between, everyone treated us with the urgency every parent wants when coming to a hospital with their child. With all the difficulties currently going on in UK healthcare at the moment, the entire team do Warwick hospital credit as we were seen so quickly a dealt with so swiftly.

Suggested improvements
N/a

Experience
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Review of A & E Parent / Carer Survey
26th September 2023


My daughter was thoroughly taken care of and in a timely member. Every member of staff we dealt with was friendly and efficient

Suggested improvements
111 possibly didn’t need to send an ambulance for our case, and I could have driven my daughter to a&s

Experience
Dignity/Respect
Parent Dignity
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Staff
Suitable Location
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Appointment
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Review of A & E
25th September 2023


The receptionists, especially the gentleman , Jack, with the beard, who was working on Monday 25th of September treated all of the arrivals, enquiries, emergency walk ins and ourselves, expediently, kindly and with a caring and reassuring manner despite his being in constant demand and need throughout our stay in A&E

Suggested improvements
The food vending machine was out of order so if that could be repaired that would help for those waiting a long time to be seen

Experience
Dignity/Respect
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Food
Rating not given.
Staff
 
Review of Colposcopy Unit - Warwick Hospital
23rd September 2023


I had an appointment in the Colposcopy Unit with Mr Mehr and his team. I was extremely impressed with the care I received from Mr Mehr and his team who were most courteous and reassuring throughout my appointment in the clinic. Mr Mehr informed me step by step of the examination procedure with gentleness and courtesy. I could not expect better treatment from the private sector.

Suggested improvements
NA

Experience
Dignity/Respect
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Safe
Food
Rating not given.
Staff
 
Written by a NHS patient
19th September 2023


It was home visit.

Recommend
Dignity/Respect
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Warwick Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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