Warwick Hospital

Warwick Hospital 2023-12-22 Person 4 5 0

I attended A&E Warwick Hospital with chest pains yesterday and the whole process was efficient and professional by all staff I came into contact with. I felt reassured that I was a priority and was receiving the very best care. Thank you to all the staff I came into contact with.

Warwick Hospital 2023-12-10 Person 5 5 0

Dear [Doctor's Name], I hope this email finds you well. I wanted to take a moment to express my gratitude for the exceptional care I received during my recent septoplasty procedure at Warwick Hospital. From the moment I arrived, I was greeted by a friendly and professional staff who made me feel at ease. The pre-operative team took the time to explain the procedure in detail and answer all of my questions, which helped alleviate any anxiety I had. During the surgery, I was impressed by the skill and expertise of the surgical team. They worked efficiently and effectively, ensuring my comfort throughout the procedure. The post-operative care I received was equally outstanding. The nursing staff was attentive, providing me with the necessary pain management and monitoring my recovery closely. I also want to commend the cleanliness and organization of the hospital. The facilities were well-maintained, and I felt safe and secure throughout my stay. Overall, my experience at Warwick Hospital was exceptional, and I am incredibly grateful for the care I received. Please extend my thanks to the entire team involved in my treatment. Thank you once again for your professionalism and dedication to patient care. Best regards Elena

Warwick Hospital 2023-12-05 Person 5 5 0

On the early evening of 26/11/2023 I was admitted to A&E following a fall which had resulted in concussion and head injuries requiring stitching etc. The way I was treated by everyone I dealt with (Receptionist/Porter/Nurses/Doctor/Radiographer etc) was first class & excellent throughout. Thank you. Michael Durkin.

Warwick Hospital 2023-12-01 Person 5 5 0

My procedure was a colonoscopy and i'd been lead to believe by friends who had undergone the same treatment that it was unpleasant. I was therefore extremely happy to experience a completely pain-free examination - without the need for sedation. The consultant explained very carefully what was happening and what she could see and the nurses chatted to me all the time so I felt very relaxed.

My only minor 'complaint' was that I was cold all the time - in the waiting area as well as the treatment room but I guess that is something beyond the control of the team.

Warwick Hospital 2023-11-27 Person 5 5 0

I was attacked by your Warwick hospital security guard, thrown over some chairs and suffered a punctured lung. No one asked my what my condition was. I had to go to Birmingham to be treated. It started when you lost my money on admittance to the ward, and nobody knew where my money went to. I it went to the pub via your security, obviously.

Given my my money back and not had a 73 year old disabled man with cancer and other physical problems beaten up.

Warwick Hospital 2023-11-24 Person 5 5 0

My nephew has received the most thorough care at A and E this morning. The nurses have been wonderful and even the ones that weren’t dealing with Archie still waved to him and smiled. Archie had a thorough examination by the doctor who explained everything in high detail. Fabulous team all round.

NOTHING xx

Warwick Hospital 2023-11-24 Person 5 5 0

You are all amazing, lovely team. So helpful and supportive

Nothing

Warwick Hospital 2023-11-20 Person 5 5 0

All staff looked after my Dad amazingly, he was treated very quickly and i felt he was in safe hands. They were also very supportive of my very worried Mum. Thank you so much everyone!

There was not anything that could have been improved.

Warwick Hospital 2023-11-13 Person 2 5 0

Was told via phonecall that I had an appointment at 0915. Duely arrived, 18month old daughter in tow, to be told by the receptionist that their 0915 patient had arrived. It turned out that whilst a member of staff had called me about the appointment and noted it in the system, the appointment hadn't been booked. The more concerning aspect to this oversight was the way the receptionist treated me and made me feel like this was my fault and that the inconvenience was actually all the units and I should be more accommodating by waiting half an hour and "to go buy myself a coffee". If found this attitude to be highly disrespectful and the lack of sympathy or remorse shown quite staggering and certainly totally at odds with what I'd consider good service to be. Once seen, the midwife was wonderful and a much better example of the service I expect. It's a pity they were let down by their receptionist colleague.

Have your receptionist staff better embody the standard of service your other staff do.

Warwick Hospital 2023-11-10 Person 1 5 0

I brought my daughter in (2 weeks old) due to short breath, temperature, fever, congestion etc... we arrived at 9pm, its 2am and we still haven't been seen. I find it unacceptable that a 2 week old child has been given such a lack of attention at such an early age. After a shocking birth experience with the NHS only 2 weeks ago, I have completely lost faith in the NHS service for myself and my child. Disappointed, angry and upset.

Everything. Communication Staff