Warrington Hospital

Warrington Hospital 2022-12-01 Person 4 5 0

I have been on this ward 3 times since May 2021 for operations and my opinion of this ward has always been the same. I suffer from a spinal condition with nerve damage which requires catheterisation of the bowel and bladder and therefore have to be bladder catheterised during stays. Never once have I had any issues with my bag being emptied and I have never come out of hospital with infections or bed sores. The staff make sure that meals or snacks are available and that we are well-hydrated at all times. This is an extremely busy ward and the staff are still friendly, well-caring, and nothing appears to be too much trouble. They are ready to reassure and answer any questions no matter how small. Having been on other wards in the past, I wish they could take a leaf out of how this ward operates. I cannot find any faults at all. The staff deserve five stars. They are all outstanding. I could understand it if this was a one off but, as mentioned above, this level of care has been maintained on all three occasions. I would like to point out that I have no family or friends working on this ward so my opinion is unbiased. The other thing to point out is that never have I heard any of the staff calling other members of staff when they have gone home, which is not the case on other wards and very unprofessional. Neither have I ever heard them calling and discussing patients loudly, which again I have heard on other wards and which I am sure also breaches confidentiality. The level of praise covers all members of staff from the cleaners upwards. A special thanks to Norma who makes every patient feel less nervous on entering the ward. She is very helpful and always has a smile.

I really do not think that there could be any improvement as I think during the current climate they are excelling on this ward, despite staff shortages and being extremely busy and in most cases understaffed.

Warrington Hospital 2022-11-20 Person 4 5 0

Care is very good, admitted via A&E, I felt considered as an individual. No complaints. Thank you.

Warrington Hospital 2022-10-22 Person 5 5 0

All the staff in the Endoscopy Unit Warrington were extremely caring and helpful, explaining everything about what was and was going to happen. From feeling somewhat apprehensive beforehand, I quickly felt at ease with the procedure. Thank you everyone

Nothing

Warrington Hospital 2022-08-16 Person 5 5 0

I can’t praise the staff of ward A5 enough! They treated me with so much respect and protected my dignity, which I can’t thank them enough for. They involved me all the decisions regarding my care and explained everything to a level I could understand.

Warrington Hospital 2022-03-26 Person 1 5 0

Don’t go and see Dr Ram! Waste of time, effort and money !! If feel so let down! I wish I could have given my money to charity, at least it would help someone.

Warrington Hospital 2022-02-24 Person 5 5 0

From my first contact with Norma, ward A5 elective secretary, I was reassured and felt that I was in totally caring hands. Staff were truly dedicated and nothing was too much trouble for them. No matter how busy, or what time of the day, they always responded to my needs or concerns and those of other patients with patience, professionalism and respect. From the most junior to the most senior, medical and domestic, every member of this team gave exceptional care with an appropriate balance of humour. General environment and meals were excellent. I cannot praise you too highly or thank you enough. You made an anticipated terrifying experience far more bearable than I could have hoped.

Pleased to say nothing!

Warrington Hospital 2022-02-22 Person 5 5 0

Throughout my 3 stays in Warrington General I was given exemplary care from porters, care and nursing staffs. I was comforted when I was in distress and treated with dignity. I was able to meet with the hospital chaplain who gave me & another patient Communion and that was of great comfort.

Warrington Hospital 2021-12-18 Person 5 5 0

Although I arrived late for my appointment I was treated with understanding and respect at all times.Faria the Audiologist, carried out the Hearing Test ,etc very professionally and with much kindness and understanding to both me and my wife.

Removal of wax from one ear instead of leaving me with having to pay privately and wait many weeks for the test and provision of aids.

Warrington Hospital 2021-12-09 Person 5 5 0

Faria Ahmed and her team where very supportive and caring and explained everything,a credit to the NHS what more can I say

Not a thing

Warrington Hospital 2021-12-03 Person 1 5 0

Been waiting 6 hrs to be seen and no information other than we are busy!