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7th December 2019


The wait was over 2 hours which I understand is due to a shortage of staff, however the waiting area was poor, very dirty with rubbish (old polystyrene cups, dirty /used tissues) left on the floor and on the children's play area. Again I understand the staffing issues but basic hygiene is something you would expect in a hospital, especially in the winter and with an outbreak of flu reported.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location