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Written by a patient
30th September 2019


I was happy that the medical staff expedited my care, given the nature of it. I was assessed and given an ultrasound along with the results all within 45 minutes of arriving, which was excellent. However, after this (after getting a green light) the urgency understandably dropped, and it took over an hour just to get discharged with a prescription. I was examined by one of the most senior doctors on site. His attitude and one of his comments during the examination could easily have caused offence to someone. I took them very lightheartedly, but given that the exam was very intimate and there were four other people present, I don't think this was helpful.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff