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Warrington Hospital
2022-02-24
Person
5
5
0
24th February 2022
From my first contact with Norma, ward A5 elective secretary, I was reassured and felt that I was in totally caring hands. Staff were truly dedicated and nothing was too much trouble for them. No matter how busy, or what time of the day, they always responded to my needs or concerns and those of other patients with patience, professionalism and respect. From the most junior to the most senior, medical and domestic, every member of this team gave exceptional care with an appropriate balance of humour. General environment and meals were excellent. I cannot praise you too highly or thank you enough. You made an anticipated terrifying experience far more bearable than I could have hoped.
Suggested improvements
Pleased to say nothing!