Warrington Hospital

Warrington Hospital 2018-07-17 Person 5 5 0

Excellent experience on the labour ward the c23.

Warrington Hospital 2018-07-04 Person 1 5 0

There is absolutely nothing great, good or even average about the service it is beyond doubt and undeniably appalling. To provide a list of constructive suggestions would in all honesty take more characters than I am allowed to use in this section of the form

Warrington Hospital 2018-07-03 Person 5 5 0

I was greeted warmly by reception staff who arranged for my collection immediately to be taken to my ward. Once again in the ward the staff were totally professional and diligent with regards to my care. Theatre staff were helpful in informing me of procedures and helped me relax. Overall from start to finish an experience which reflected well trained staff who were committed to patient care

Warrington Hospital 2018-07-02 Person 5 5 0

So professional and caring, always on hand to answer any questions i had.the care i received was 1st class i cannot thank all involved enough.

Warrington Hospital 2018-06-25 Person 5 5 0

Every member of staff on this department were helpful and very kind and thoughtful. I have Parkinson’s and they took this in to consideration, helping me get on and off the bed and talking to me all the way through the procedure as I only had the throat spray not the sedation.

Warrington Hospital 2018-06-21 Person 5 5 0

I attended the A&E dept at Warrington on Tuesday 19 June 2018 and was seen by Dr. Tom Byrne in the Primary Care Unit, within half an hour of checking in. After some questions relating to my visit, he examined me and suggested I have a contrast ct scan to see what was going on. Unfortunately not having had one before I had an allergic reaction to the contrast and was then given meds to reverse it, the staff being on the ball and very attentive and nice. Due to this I was kept in for a 6 hour period to make sure I was ok but I had confirmed I would stay in till the next day to get the all clear to return home. I got the results of the scan and thankfully all good. Dr Byrne was really nice as were the nurses on the A&E ward, so thank you to them for all their kindness and attention making it possible for me to go home with no worries. The new system in place and which is on trial, is absolutely wonderful and I can't praise it enough and hope it will become a permanent thing.

Warrington Hospital 2018-06-20 Person 1 5 0

My mother (ex nurse for 40yrs) who has 2 brain tumour's (now recently untreatable) was rushed to Warrington hospital A&E with paramedics just over a week ago due to having 4 seizures 1 after the other & very low oxygen (GP recently did a home visit due to her back pain & said her medication was more poison to her brain & the tumour would kill her so said he would stop medication (anti convulsants ) which resulted in her admission. My mother is very confused most days now & doesn't retain much information & sadly the more recent tumour is progressing which is having an affect on a lot of things like her memory & behaviour etc as well as loosing her confidence as she is unable to do things for herself now so is also very frustrated at times as she has always been a very fit & strong independent person who's very sadly deteriating. I asked a member of staff a few days ago if they could shower my mum as she had been in hospital a week & not had 1 & unfortunately had an accident as a member of staff didn't get her to the toilet quick enough after being asked a while before from members of our family so mum was embarrassed about this. The staff member said if they had time & enough staff in the morning they would shower her,which they did but when my father & sister visited my mum.a member of staff (about 50/60 yrs of age in a light blue uniform,blonde hair in a ponytail ) said 'it's the 1st & last time I will be showering her after how she was with me in which my sister quietly explained to her that my mum has 2 malignant brain tumours etc which the staff should be aware of (which she wasn't) & she is unfortunately very different to the person she was since being diagnosed so she can't always help what she says etc. The staff member then went to the nursing station & was 'pointing towards my mum & family members' & clearly saying something to another staff so my sister went out to speak to her to explain again re my mums apparent behaviour & said it is basic care that you 'refusing ' to do again when my mum was a psychiatric nurse for 40 yrs & worked with very challenging patients daily who physically & verbally abused her but she continued to do the best at her job to care for the patients she was chose & paid to do so I feel very dissapointed to have to complain like this as I myself worked for the NHS for 15yrs & am finding it very difficult seeing what my mum is going through since the diagnosis as well as all of our family.We also really appreciate what the NHS have been able to offer & fortunatly there is also a lot of amazing professional within the hospitals where my mum has received great treatment & care but I really feel this needs raising as my mum & other patients in her bay were all very confused etc so therefore very vulnerable & unable to speak up etc for themselves.

Warrington Hospital 2018-06-19 Person 4 5 0

My Dad, Ernest Bate, spent a month on ward A9 and the care he received was excellent. He was 94 at the time (he came home the day before his 95th birthday). The staff were extremely professional, skilled, kind and compassionate. It was sometimes hard to find out what was happening with Dad, what the plan was for his discharge and what was going to happen about the kidney tumour that was discovered (we still aren't clear apart from he will be treated as an outpatient). However, ward managers Carol Jones & Stacey (sorry don't know her surname) really showed a great deal of patience when answering my multiple questions. I always felt Dad was in safe hands when they were on duty. Unfortunately when he was moved to ward A3 early on in his stay at the hospital, his dentures were accidentally thrown out. This has lead to a lot of problems with eating and continues to be a problem (dentist appointment made for early July). On behalf of Dad and all the family, we all want to say a very big thank you for the excellent care he received and the patience shown when he had a water infection and thought Stacey was trying to poison him and other staff were torturing him! Thank you.

Warrington Hospital 2018-06-04 Person 4 5 0

Food could be improved. Paying for parking causes a lot of confusion

Warrington Hospital 2018-06-01 Person 5 5 0

The staff on ophalmics day surgery unit were second to none. Warrington is not where I live but chose to travel there for care due to considerable shorter waiting lists and I'm glad I did. Having only been seen at the end of march the surgery was arranged for the end of may which I think is incredible these days. My local hospital in a nearby town cannot even schedule initial appointments for months and that's even before surgery. On the day of surgery the staff were welcoming and friendly. Everything was efficient. Nothing was any trouble. You were informed of what was happening and when. We were offered refreshments and made comfortable. The surgeon was friendly and the theatre team were once again second to none. There is nothing I could fault from start to finish. From start to finish I was in and had my surgery and discharged within 2 hours. In an era of lack of money within the NHS and times when all we hear is negative reports of service it was so refreshing to see a team who from start to finish, from the unit to theatre and back again NHS staff who showed the true values of what the NHS and nursing is all about... The care of the patient. Thank you so much!