Warrington Hospital

Lovely Lane, Warrington, England, WA5 1QG
 
63,533 reviews

Reviews

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Reviews

 
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Review of Endoscopy Unit Warrington
26th March 2024


the nurses and doctor were absolutely fantastic and empathetic putting me at ease for what is not a very nice procedure. Felt really safe and calm in their hands.

Suggested improvements
Nothing, brilliant service.

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Review of Endoscopy Unit Warrington
9th March 2024


Excellent care and compassion

Suggested improvements
Don't think anything could have been done better

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Review of Endoscopy Unit Warrington
25th January 2024


Excellent treatment

Suggested improvements
Everything went well

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Rating not given.
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Review of Endoscopy Unit Warrington
8th January 2024


I felt I wasn’t given enough detail about the preparation and actual procedure. The colonoscopy was a follow up to a hospital admission in October 2023, maybe that was why I felt unprepared for the procedure. I had to ring the endoscopy department 2 days before the procedure to clarify some details. I was offered sedation during the procedure which I accepted thinking that it would relief any discomfort . However I actually experienced quite a lot of severe intermittent pain and I had to use gas and air to give some relief. I was very unprepared for that especially as anecdotally I understood that sedatives meant that did not happen. Maybe I was unlucky? It was a very traumatic experience which I would not want to repeat. However I cannot fault the staff they were respectful, compassionate and considerate at all times.

Suggested improvements
It was almost 3 months since my hospital admission for bowel inflammation before the colonoscopy and at no point did anyone explain in detail what happens. I was just told to book a colonoscopy in 8 to 10 weeks time. I would have benefitted from a face to face appointment to explain preparation and procedure in more detail, including the possibility of severe pain for which I was totally unprepared. I like to be fully informed and in control and in this case I felt I wasn’t.

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Review of Endoscopy Unit Warrington
3rd January 2024


Attended the Endoscopy Unit at Warrington Hospital this morning and was looked after by 3 specific nurses, Hazel, Erin and Kerry - they were all so lovely and obviously perfect for the job they each do. Thank you for looking after me so well, I really appreciated it.

Suggested improvements
Nothing at all (even the after procedure tea was to my taste and very welcome).

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Review of Endoscopy Unit Warrington
22nd December 2023


I felt very well looked after and was talked through the whole process. Beforehand, I was feeling very anxious but I was reassured. All the staff made me feel at ease.

Suggested improvements
No

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Review of Endoscopy Unit Warrington
17th November 2023


the care and the staff providing my treatment were both excellent. thank you.

Suggested improvements
nothing.

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Review of Endoscopy Unit Warrington
7th August 2023


Staff were really nice particularly in colonoscopy thearte, really seemed to care and aware you may be feeling apprehensive and quickly helped to make you feel more relaxed. Thank you ladies

Suggested improvements
Cant think of anything

Experience
Dignity/Respect
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Rating not given.
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Review of Endoscopy Unit Warrington
12th July 2023


All the staff were very caring,answered all my questions,made me feel very comfortable.

Suggested improvements
Everything went smoothly

Experience
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Rating not given.
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Review of Endoscopy Unit Warrington
28th June 2023


The whole experience was totally satisfactory. The staff. The Care. The procedure were all very good. I was very nervous and apprehensive but there was no need I was looked after every step of the way

Suggested improvements
Not a lot

Experience
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Rating not given.
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