Reviews
Reviews
All involved in my treatment and care
Because of the staff
Everything
The extent to which my care plan has been personalised and staff have gone out of their way to accommodate it,
Because people were nice and helpful
I didn’t feel unsafe
I felt safe and cared for
..
Overall my experience has been quite negative. My main reason feel indifferent about this place is because there are several members of staff who do listen, and seem to care for us. However, there is a large number of staff that seem to lack the correct level of understanding which leads to a number of appalling events a day. Staff should be briefed EVERY shift of the expectations, such as this being a non contact ward, and it not being the patients being defiant/ unreasonable/argumentative but rather their disorders. Patience is key, which is often not considered (in the case of a lot of agency staff)
No