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1 2 3 4 5
Written by a NHS patient
27th May 2021


I attended Surgical unit for a day case procedure. The anesthetist and surgeons listened to my concerns regarding general anesthetic, pain relief and reactions to medication experienced previously and after reviewing notes from past surgeries put measures in place to prevent reoccurrence. It took a few hours for me to fit the criteria for discharge and the ODP, nurses in recovery, student nurses and Healthcare assistants really took care of me and gave me the time I needed and reassurance. Every step of the way on the day the staff went above and beyond in too many ways to list here, but each bit was noticed and appreciated. I felt entirely comfortable with the team. My boyfriend still teases me over the victory dance I did (and even repeated because Sr Lindsey pretended to be sad she missed it) when I was good to be discharged and because after confirming my dob in anesthetic room declared "and what a glorious day that was" Apologies for my terrible sense of humour and dancing. The only downside was when the clerk sent my boyfriend out of the waiting area after he had been specifically invited up by recovery staff to help relieve my anxiety that was preventing my discharge. This was a minor breakdown but left him a little confused So to all the morning and afternoon team 2nd floor on 29th May 21 a big thank you and huge appreciation to Aimee who worked very hard to arrange my date too

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Safe
1 2 3 4 5