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Written by a NHS patient
8th May 2022


I’ve had the misfortune having to attend A&E dept on a number of occasions once I was humiliated and laughed at and being told I was a serial attender by a not yet qualified doctor I attended as I could not raise my left arm I left very quickly my choice. I attended during the pandemic was referred by my gp the receptionist was informed I was sent via gp but ignored me and wrote self attended after waiting 8 hours on a plastic chair I watched older people cry needing to use the toilet patients helping them go to the toilet and a woman next to me said thinks she has had a stroke but 4 hours later still not seen the whole place was dirty with blood and fluids on the floors I was seen after a relative asked how long it would be as I was actually in a lot of pain pooing blood I had 2 canulas in both arms the dr I saw was nice I told him I wanted out of this place at that point I would rather have died at home he gave me strong antibiotics which the prescription couldn’t be filled due to no chemists open I removed the canulas myself a nurse came past he (started to remove them too) the room He was with a patient in a chair I told him I was leaving after 8 hours he replied yeah yeah very sarcastic disgusting treatment, third world country care degrading humiliating treatment as a human being shame on whoever is responsible for this mess

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe