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Written by a NHS patient
30th July 2021


When my father went into hospital on the 10/7/21. they left him in a side room for 2hours without being seen. Then when someone finally did turn up it was just to tell my father, to do a urine sample then they left him again. They transferred him from urgent care, to Accident and emergency, where staff could see my father was in a wheelchair but left him there for 12 hours. without asking my family member would my father like to sit on a chair or bed. He was not offered food until 9pm he went in at 2pm, a member of staff took bloods and did it incorrectly as blood was running down my fathers hand. The staff were complaining about the patients, which is totally unprofessional. There was no communication between the staff either. So overall To improve the care for patients at this hospital, would be to overhaul the hospital and get caring staff. Deal with the staff shortage that they have.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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Safe
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