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26th May 2021


Marie has been kind, considerate, caring and honest with me. She hasn't pushed me into things (like self-catheterisation) but has gentle talked to me about it and offered me lots of advice. Marie has given me the confidence to go out again, resume normal activities and above all, I can feel confident now taking my two young children out again without the worry of 'getting caught short' whilst out. For that I can't thank her enough. Always on time, smiling, and keen to offer me advice. Thank you.

Suggested improvements
Nothing to be honest, I have no complaints at all.

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent