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26th May 2023


The lovely receptionist at King Edward VII hospital Windsor was an absolute joy. He welcomed everyone who came in with a smile and eagerness to help. His patience and attention to one overbearing, loud and patronising staff member was exemplary. Best example of customer service I’ve witnessed and a great asset to your trust. I complimented him and his modest response was just thank you “I love people, I love my job” just wish I’d asked his name.

Suggested improvements
Clone your receptionist!






Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience