University College Hospital

University College Hospital 2017-09-28 Person 3 5 0

Excellent care on ward T6 not so great on ward T9

University College Hospital 2017-09-19 Person 4 5 0

I have received exceptional care at UCLH by every single person I have come into contact with over the past 11 months. I have been so impressed by the sensitivity, efficiency, clear communication and kindness of all the nurses, pharmacists, administrators, radiographers, echocardiologists, the Psychologist and doctors as well as all the staff in the MacMillan 'Living room'. I feel incredibly fortunate to have been able to have my cancer treatment based at UCLH, I have felt and continue to feel so supported and it has made a huge impact on me and helped me through a very difficult time. Thank you!

University College Hospital 2017-08-15 Person 5 5 0

My five-year-old daughter had an unbilical hernia repair operation at UCLH - I have nothing but positive things to say about our experience at the hospital. The nursing staff and surgeons were just fantastic - super-friendly and kind - and really put my daughter at ease. There was even a play assistant who showed us the playroom and took us to surgery, reassuring my daughter, my partner and I. As my daughter was put under anaesthetic, she was shown some funny games on an iPad - she didn't even notice what was happening and was smiling and singing as she was put to sleep. The ward was lovely, clean and bright - on the 11th floor with great views over London. The playroom had a huge range of toys and games.

University College Hospital 2017-07-18 Person 5 5 0

Staff in the FMU are amazing. Very supportive.

University College Hospital 2017-06-02 Person 1 5 0

I would like to provide zero stars. I had repeatedly the cancellation of my appointments. Some of this appointments required a preparation of 3 days. cancellation were made about all my appointments and mainly done at the last minutes when i was already in the hospital. Cancelling my appointments became like a normal routine. I did not have an appointment that was not reschedule. I was also receiving alert on my mobile of in-existent appointments. To have complaint has been just a waste of time. Paradoxically, cancellation was occurring whole my complaint was in progress and carry on after the "investigation" was concluded, showing that the complaint was not investigated properly and nothing was done to correct the issue. It is done potentially to discourage patients to use the NHS?

University College Hospital 2016-12-28 Person 5 5 0

I found that everything and everyone was professional.

University College Hospital 2016-12-19 Person 4 5 0

I have been treated in many different areas by psychiatric team well. My only request is for more beds and crisis houses. Too many people in Camden I know walking around with no help. I don't think the way the service for depression is run is satisfactory and know a lot of people who aren't getting the correct care. I am an oap now and am relieved I was treated in the NHS for a serious condition consistently with no questioning or putting into groups for diagnosis. Group therapy would be helpful. The closure of the Highgate Day Centre was criminal and yet again left people alone and without care. I also don't believe in the holistic approach. If you are really ill this is not what you need you need psychiatric help not Mindfulness. I have also worked for UCL seeing patients once a week for a year. I know money is tight but there should be more talking care.

University College Hospital 2016-12-16 Person 5 5 0

Amazing hospital ! Staff are doing 15 hours shift and still smiling and gave us 5 star care ! We been to day surgery and then recovery... nurses and doctors are superb !

University College Hospital 2016-12-15 Person 5 5 0

Excellent service; I could not have asked for better.

University College Hospital 2015-11-08 Person 5 5 0

We were at Macmillan cancer hospital it is amazing