university-college-hospital

University College Hospital

235 Euston Road, London, England, NW1 2BU
 
103 reviews

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Written by a patient
5th September 2019


Excellent hospital. Extremely clean. Doctors are incredibly approachable and talented. I was blown away by the level of service provided. I have left with a very positive lasting impression of the Hospital which makes me very proud of the NHS.

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Written by a patient
28th August 2019


The public toilets on the ground floor are regularly closed and considering there are not many available and the cafe is nearby, it is quite poor that this situation has arisen.

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Written by a patient
27th August 2019


Na

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Written by a patient
19th August 2019


I came into Accident and Emergency at around 9.30 am today, 19th August. I had suffered a trauma to my right shoulder and wanted the best care, so went to UCH, as I had been treated there in 2016 for a shoulder injury, and had treatment for arthritis in my hand. I was seen and registered and then expected a long wait, but a male doctor called me within 40 mins and went through a thoroughly comprehensive plan of action and sent for an X-ray. The doctor concluded bones were not the problem and made me feel greatly at ease as he explained in detail what should happen next and that he would refer me to a clinic within the hospital. After rather inadequate treatment at another hospital, I felt safe with him and he knew what he was talking about, plus he had worked with other doctors who had treated me in the past. I didn't write his name down to put here, but hopefully he will get the review! UCH is, in my opinion, the best hospital in London; friendly, clean and helpful, with great doctors, nurses and staff.

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Written by a patient
31st July 2019


I am just leaving this hospital today and I have to say that the health care received is second to none. The staff and facilities are 5 stars

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Written by a patient
20th May 2019


Staff do everything they can to help re where your going and friendly faces. I have visited twice. Once for consultation. I had travelled a long way. Staff in the hospital when meeting or asking for directions were receptive to my needs and ensured that i was in the right place with the right papers ready . The second time i visited. The whole hospital had a computing problem. I was there for a patient seminar. Despite the issue anyone i had to deal with was just getting on with their day. Still tending to patient needs and we still received a seminar even without pc input. Staff did their best to help with computer system on all fronts. Finances stayed behind late to ensure patients needing refunds were tended to and not left behind in london. Even the shop was friendly. Happy and with great healthy choices. You could not tell the computer system was down at all which i though was really great conduct. No blame or pushing responsibility just acceptance and get on with the job. I saw members of staff porters and such conducting their jobs with care and patient needs first. This should be normal but is not always normal. And the hospital wide reception team..just brilliant. Savvy. Really focused and helpful. Sometimes health receptionists can be a bit power hungry but not at uclh. Really quick on the uptake of complex issues. Totally happy to help. I only met site management staff and consultants and students during my visit.went well each time. I look forward to receiving treatment through uclh as i feel assured it will be patient centred and as effective as we can make it. I will say the phonelines are sometimes not answered and sometimes patient needs by distance are accidentally ignored..but i only mean communication is sometimes difficult as there is so much to do. I am very very happy with my trips to this hospital.

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Written by a carer
17th April 2019


Great treatment with impeccable care.

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Written by a patient
6th April 2019


The surgery atmosphere, the cleanliness and the post operative care in the theatre and on the ward were so totally fantastic that I am struggling to find the words to sum them up. They really listen to you, really care about you and make sure you are as comfortable as you can be all of the time. I would highly recommend this hospital. Don't be put off by the rather tardy administration at the hospital, after all that is just paperwork, because the medical care is just fanstastic.

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Written by a patient
29th January 2019


I was operated at thoracic unit at Westmoreland street. I had positive experience though out my journey with every team member. I was slight negative feedback during my pre op check up regarding nursing. I felt sorry for her bad experience during her life changing surgery. I had good and positive experience during my journey may be I was lucky or may be I was treating them as they should be treated that is with the respect. I enjoyed love, kind words, respect and empathy from my patients when I received as a NHS GP. Message is I loved whole team, hospital. I developed respect love towards whole NHS due to my journey. I am hoping to treat my patients with more kindness, love, smile, respect and more in future.

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Written by a patient
2nd January 2019


UCLH provides me the best care one can ask for. The staff are simply the best. I am very impressed by the professionalism and the caring attitude of the staff.

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Resources

Short link to review University College Hospital: http://iwgc.net/eb6ct