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Written by a family member
16th April 2019


From the minute my father in law (David Heaton) was taken to Trinity (Low Moor Road) to the time he passed away enough words cannot be spoken or written to express what the nurses, doctors & volunteers provided in the way of care, compassion and understanding during what was a very difficult time. He was on Blue ward for about a week. He was an very private man, liked minimal fuss, never complained, said hello, fine, bye, thank you at most and could appear rude (although very respectful) when being attended to. They took that in their stride. They respected his wishes in every detail. Listened to what he wanted. They talked to us about what he liked and delivered a high level of care based on his physical, personal and emotional needs at all times, ensuring that we were always kept fully informed. I could name individuals, but I wont, as I'm totally confident that the care we received is across the board at this wonderful place. Cancer is a blight on modern society. It's an awful disease, that can, for some, have an awful ending. To maintain a persons dignity (especially when the prognosis is terminal), is so difficult, especially when the symptoms are ever changing. With family member in attendance for lengthy periods of time, the staff & volunteers have a dual role to play and they do it so very well. At hospitals, visitors are just that. Visitors. At Trinity, it's a bit like being welcomed into a temporary family. No matter if you are a patient or a family member. We will never be able to extend enough gratitude or forget them. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff