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Were you listened to?

Were you involved in decisions?

Did we communicate with you in a way you could understand?

Were staff kind to you?

Were you given enough information about the waiting times?

Did you feel you were given enough information to manage your condition and your next steps?

Did you know who to contact if your condition worsened?

Overall, how was your experience of our service?

What was good?

How could we have improved the care/service you received?

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How old are you?

What is your ethnic group?

Please tell us the type of disability/impairment which applies to you:

A long-standing physical health or mobility condition or mobility issue
Visual impairment, e.g. blind or having a serious visual impairment
Hearing impairment e.g. deaf or having a serious hearing impairment
Mental health condition e.g. depression or schizophrenia
Learning disability
Learning difficulty e.g. dyslexia or a cognitive impairment
Neurodivergent e.g. autism/ADHD/OCD
Long-standing illness/health condition e.g. Cancer/HIV/ Diabetes/Epilepsy
Other

Who was the main person that filled in this survey?

Patient/Client Carer/Parent A friend/family member The patient with the help of a health professional

I am completing this feedback:

Townlands Hospital

4776 reviews

York Road, Henley-on-Thames, Oxfordshire, England, RG9 2EB

Is part of:

Oxford Health NHS Foundation Trust

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