Townlands Hospital

York Road, Henley-on-Thames, Oxfordshire, England, RG9 2EB
 
4,776 reviews

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Review of Henley Minor Injuries Unit
10th April 2024


The nurse who delt with me was absolutely lovely and very reassuring. Felt like she was really listening to me and cared.


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Review of Henley Minor Injuries Unit
10th April 2024


Lovely environment, lovely practitioners, great service.


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Review of Henley Minor Injuries Unit
10th April 2024


The staff were all caring and professional.

Suggested improvements
The care was excellent

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Waiting time
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Review of Henley Minor Injuries Unit
10th April 2024



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Review of Henley Minor Injuries Unit
10th April 2024


Friendly competent staff.

Suggested improvements
In these difficult times they did really well.

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FFT Experience
 
Review of Henley Minor Injuries Unit
10th April 2024


The nurse I spoke to was great, she explained that I cannot be treated there and contacted a doctor on duty, she also gave me a referral to take to A&E as I needed a blood test. She called me the next day just to check how I was doing, which was very nice

Suggested improvements
It would be great if the unit offered blood tests and some urgent care, it would save people from having to go to the Royal Berks

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Review of Henley Minor Injuries Unit
10th April 2024


Consideration and genuine care. Did not feel rushed

Suggested improvements
I can’t see how you could have done better

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FFT Experience
 
Review of Rapid Access Care Unit
9th April 2024


Patient attended RACU at 2pm on 02/04/24 with shortness of breath. Sent home with Furosemide. Ambulance subsequently called that evening and patient admitted to RBH. Died 04/04/24.

Suggested improvements
Immediate referral to RBH to treat fluid on lungs, pneumonia and other unspecified infection

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Review of Rapid Access Care Unit written by
5th April 2024



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Review of Rapid Access Care Unit
5th April 2024


Excellent care. I was kept informed and the staff were all friendly and answered questions. Medication was effective. Follow up reassuring.

Suggested improvements
No negative comments.

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