Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Townlands Hospital
2025-04-15
Person
4
5
0
Review of Henley Minor Injuries Unit
15th April 2025
Staff were friendly and knowledgeable.
Advice was good
Waiting time was quite short
Agreed I needed good pain killers & supplied them
Suggested improvements
The hospital car park was very full although there didn’t seem to be that many people having care.
It just adds to the anxiety when you think you might not find a space.
Townlands Hospital
2025-04-15
Person
4
5
0
Review of Henley Minor Injuries Unit
15th April 2025
Low waiting time. Clear information about what the procedure was. Good transfer between departments. Friendly staff who were easy to understand
Suggested improvements
None
Townlands Hospital
2025-04-15
Person
5
5
0
Review of Henley Minor Injuries Unit
15th April 2025
Everything !
Suggested improvements
All was very good
Townlands Hospital
2025-04-15
Person
5
5
0
Review of Henley Minor Injuries Unit
15th April 2025
Very efficient and friendly from start to finish. The reception process was fast and I was seen quickly. First rate treatment. Thank you
Suggested improvements
No changes necessary. Just maintain the standard.
Townlands Hospital
2025-04-15
Person
4
5
0
Review of Henley Minor Injuries Unit
15th April 2025
Response time was good, parking was easy and most of all the practical friendly and helpful approach from Kathy the lead nurse
Suggested improvements
The site was empty and so we hoped it would be q quick visit but even a “it shouldn’t be too long” was absent from the reception team - understandable but would have been nice
Townlands Hospital
2025-04-15
Person
5
5
0
Review of Henley Minor Injuries Unit
15th April 2025
Every body was so kind and helpful. Very efficient and talked me through everything and didn’t mind how many questions I asked. The treatment was first class. I was totally impressed.
Suggested improvements
To be honest I can’t think of anything. All first class
Townlands Hospital
2025-04-08
Person
3
5
0
Review of Henley Minor Injuries Unit
8th April 2025
Receptionists are friendly and health care assistant.
Suggested improvements
Not be so dismissive when someone is in a huge amount of pain
2025-04-10 13:23:01
Response from Townlands Hospital
Thank you for taking the time to tell us about your experience of our services. We are sorry to see that you scored 2 stars or below regarding 'FFT Experience'. We would like to hear more about what we could have done better to have improved your experience. Please email: GetInvolved@oxfordhealth.nhs.uk
Townlands Hospital
2025-04-08
Person
5
5
0
Review of Henley Minor Injuries Unit
8th April 2025
The staff were absolutely amazing. They listened. They showed kindness and professionalism when I was very unsure of myself after a severe bang to my head.
Suggested improvements
No
Townlands Hospital
2025-04-08
Person
4
5
0
Review of Henley Minor Injuries Unit
8th April 2025
Warm welcome and excellent professional care
Suggested improvements
Give your recipe to other parts of NHS who are indifferent or hostile
2025-04-15 08:09:16
Response from Townlands Hospital
Thank you for taking the time to tell us about your experience of our services.
Townlands Hospital
2025-04-08
Person
5
5
0
Review of Henley Minor Injuries Unit
8th April 2025
They told me that I had not got DVT
Suggested improvements
None other than I had to wait a long time and that there was no parking available.