Torbay Hospital

I was fast tracked for a colonoscopy by my GP which I attended this week on Monday morning. From the first telephone appointment with the consultant I felt in good hands. When I arrived for my procedure I was advised that there would be a delay in my procedure. However I was looked after very well. In every contact I was treated with the upmost respect. To the team carrying out the procedure I have nothing but praise. I could not have had better service if I had paid privately. I was slightly nervous when told that a trainee was carrying out my procedure but she did a great job under the watchful eye of her supervisor. The nurse who stayed by my side throughout was so kind and the whole team gave praise to me throughout ( I chose not to be sedated). I was fortunate that no cancer was found and my problem was diverticulitis which can be managed. My thanks to everyone involved. We are so lucky to have such a great team in Tis unit.

Recommend

Dignity/Respect

Involvement

Information

Cleanliness

Staff

Safe