The Wolverhampton Nuffield Hospital
Wood Road, Tettenhall, Wolverhampton, England, WV6 8LEReviews
Reviews
The radiology customer service is absolutely terrible. I called to book an appointment as my insurance has told me I would need to give them a code and I would be able to book it over the phone. The women then told me I needed to send the referral letter and she would call me back. She’s didn’t. I called them back and she looked at the letter whilst I was on the phone and said it wasn’t what they needed, I asked her what they needed and I explained that is what the gp has put in the form I filled out from the insurance. I asked why this information wasn’t given to me when I consulted my gp initially, it’s been very long winded process, a lot of miscommunication and over all a really poor service. The lady on the phone was so rude and sarcastic and really unhelpful she should not be in her job as she clearly hates it! Would not recommend
This hospital is very clean, the staff are very polite and friendly, I always knew what was going on and why. I have had 2 operations here and both times I was looked after very well. I have also had MRI's and steroid injections and again the staff are so friendly, calm and reassuring.
Na
Myself and husband have used the fascility several times, it is warm, clean , friendly. The staff are caring , chatty and honest. I feel very confident in going into the Nuffield rather than a general ward in one of the larger state run hospitals.
Nothing to add
Unfortunately but fortunately I have had quite a few visits to the Nuffield Wolverhampton over the years, from when I was 14 to the latest one at 38, and all through this time I have received nothing but caring and professional staff who make you feel safe and confident about moving forward. Many thanks to you all.
Good facilities, friendly staff
Went in for a colonoscopy. Great treatment and care. Everyone is professional and patient care is paramount.
Today I attended the Wolverhampton Nuffield Hospital the Radiology Dept for a M.I. R Scan, From stepping into reception right through to the waiting area and then the Radiology Dept I can only describe as Excellent The Radiology Team , Phoebe Sarah and all the team on reception were just so kind and helpful, Smiling faces throughout, Very Efficient and made me so relaxed , What A Team you are all Stars Mrs Jan Humphries - Thank You x