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Written by a patient
13th April 2017


Hospital staff were friendly but very disorganised. The room was huge and clean. Had to ask repeatedly to get food at both dinner time and breakfast time, despite the fact that I had to take my medication with food. My breakfast order was wrong. Was left waiting for over an hour with no water. Was made to feel like I was a burden, even though I was only asking for food and water. Impossible to reach light switches etc from the bed. Was told a departure time by one nurse, then told something different by another so had to rearrange my cab. Pharmacy department late in delivering going-home medicines. Nurse told me I'd be given ice packs to take home; I wasn't. Overall a very poor service from a private hospital. If you have a choice, avoid it at all costs.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff