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Written by a private patient
31st January 2023


The doctors are excellent but the nursing care ws poor. An agency nurse was the best nurse of all for communication, empathy and timely meeting of needs. The other nurses, especially senior nurses, were insensitive, even cruel, unresponsive when spoken to politely, ignored requests for help, left incontinent patients sitting in soiled bedding for hours, despite relatives please to help them. Avoid till they improve the standards of nursing care. They should learn from the agency staff.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe