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17th March 2021


The last three were not applicable yesterday. Otherwise the overall experience was excellent

Suggested improvements
It was a very busy clinic yesterday morning and sometimes difficult to hear the name of the patient being called especially through masks. As there are two tv monitors in the area, I wonder if names could be shown on the screen to help patients especially as very few people waiting were watching what was being screened.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Rating not given.
Pain Control
Rating not given.