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Written by a patient
4th December 2020


All staff were wonderful, I had no meals and therefore required no assistance. My pain management has been discussed as well. A special thank you to Rebecca Law and her nurse colleague for making me feel at ease in consultation. The approached was measured and unobtrusive. Felt like mattered. Louise D'Costa - fantastic person to make you feel comfortable. I left feeling thoroughly informed and not anxious at all. Thank you all

Suggested improvements
You have a good process with the right people in it to drive standards. No amendments needed.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Pain Control