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Written by a patient
8th August 2020


Friendly, efficient staff - listened when I had questions or wanted to talk. One noticed when I was feeling vulnerable and gave me a leaflet about Maggie’s - just what I needed. My only suggestion would be about radiotherapy after-care: I used a lot of Aveeno lotion and aloe vera alternately to soothe the swollen and itchy areas for the first couple of days but, after suffering spots and worsening of the reaction, when I stopped moisturising it improved immediately. None of the written info given to me mentioned how or when to use moisturiser post-treatment and when I called about the fact that stopping moisturising seemed to be helping, I was encouraged to keep up with the moisturising. I went with my instinct and used E45 itch relief cream on specific areas in the morning and then a thin layer of moisturiser at night: all much improved.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Pain Control