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Written by a NHS patient
21st April 2022


Get more staff in the pharmacy, particularly the part that makes up the outpatients chemotherapy. This is the second time I have had to report bad service. Arrived last Thursday for chemo and everybody told pharmacy behind one hour. This stretched to ninety minutes, then 2 hours. I was sitting cramped up in a chair for five hours. Not good enough, when patients are already stressed as it is, and some have very, very long car journeys ahead to return home.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe