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1st August 2021


Staff cheerful and responsive. Usually came quickly when called. Prepared to chat when appropriate. Morale seemed high.

Suggested improvements
Either because of an attempt to take blood or actual take site my inner left forearm developed a sore and swollen spot which was not noticed by me until I returned home. Inspected by GP and antibiotic Flucloxacillin prescribed which as at 1/8/21 has reduced the inflammation. Continuing with this medication. I do not normally have an adverse reaction to needles.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Worries-concerns
Pain Control