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13th June 2021


I was not an inpatient so did not have any meals at Royal Marsden hospital Sutton. My treatment was painless ( Radiotherapy/CyberKnife) so did not require pain control.

Suggested improvements
The success of my treatment depended on maintaining a comfortable position with minimum of movement. I was receiving treatment for a brain tumour which required me to wear a fixed shell (face mask) to limit movement of my head. Some of the staff were better at positioning the mask than others. I found that if the mask was placed accurately, it was much easier to maintain the fixed position necessary. Accuracy is key for this. All staff were very considerate but I think a method of applying the mask should be a standard procedure.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Pain Control
Rating not given.