The Royal Marsden Hospital (Chelsea)

Fulham Road, London, England, SW3 6JJ
 
21,726 reviews

Reviews

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Review of Rapid Diagnostic and Assessment Centre
2nd October 2021


This was an outpatient appointent so the last 3 questions were not applicable. I received a friendly welcome, my condition was fully explained to me and I felt totally in control of any treatment required. Also, I didn't feel rushed.

Suggested improvements
I was happy with the whole experience.

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Written by a NHS patient
18th September 2021


Overall good. Some rude staff. Ward and staying overnight was greatly managed. Very pleasant people overall.

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Safe
 
Review of Radiotherapy Chelsea
5th September 2021


Covid 19 created the delay for me to be treated within the time frame I was scheduled, consequently, I had to endure a couple more monthly Hormone injections.which did me no good to my midriff . I put on weight which I still find difficult to shed.

Suggested improvements
Please provide short term paid parking for patients who cannot take public transport. I was told emphatically by my GP not to take public transport as my risk of contracting Covid 19 was extremely high. I had to get my sister to drive me to the hospital and then travel back home as parking was impossible to find. She then had to return to pick me up. This ended up to be a 24 miles round trip . the journey often took us 4 hours when my treatment only took 20 to 30 minutes.

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Review of Burdett Coutts
1st August 2021


Staff cheerful and responsive. Usually came quickly when called. Prepared to chat when appropriate. Morale seemed high.

Suggested improvements
Either because of an attempt to take blood or actual take site my inner left forearm developed a sore and swollen spot which was not noticed by me until I returned home. Inspected by GP and antibiotic Flucloxacillin prescribed which as at 1/8/21 has reduced the inflammation. Continuing with this medication. I do not normally have an adverse reaction to needles.

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Written by a NHS patient
29th July 2021


Fantastic bunch of people working in the most stressful circumstances. Thank you so much.

Recommend
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Safe
 
Review of Rapid Diagnostic and Assessment Centre
27th July 2021


I couldn’t have asked for a better experience, it is what I imagine private care to be like. Everyone was lovely

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Review of Burdett Coutts
21st July 2021


Attentive and skillful nursing. Friendly and with a sense of humour. No request was a problem even though at times they were under pressure. Of particular note were Liliana (ward sister) and Claire McGovern but everyone was fantastic. There was nothing, in my view, that could have been improved.

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Review of Radiosurgery
17th July 2021


Everyone and everything about my experience was excellent.

Suggested improvements
Nothing could have been improved upon

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Review of Radiosurgery
8th July 2021


Because I genuinely feel utterly blessed to have been treated at the Royal Marsden. The expertise of the staff and the access to cutting edge technical equipment is unprecedented and an example of our incredible NHS at its absolute best. Combined with which the care and compassion with which I was treated on every visit was out standing. I am so grateful, thank you.

Suggested improvements
Nothing.

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Review of Outpatients department Chelsea
8th July 2021


Could have done without half-hour wait beyond appointment time for three-minute consultation but staff were helpful, cheerful and great.

Suggested improvements
At least inform patients if consultants are running late

Experience
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