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Written by a carer
1st July 2019


Worst place ever. Idea of own rooms but left isolated. Admission took 10 hours for an 84 yr old who was brought in by ambulance with heart problem and was put in three separate rooms before being taken to ward. Parking a nightmare and getting patients being discharged even worse as no matter where you manage to find a space the patient has to get to car some way or another!!! Idea of own rooms sounds wonderful but people left isolated, drinks and medication left on unit - unable to reach!!! Staff on receiving ward rude and left patient alone while family members were told to sit outside and they would call us but never did. Patient was distressed sat alone in a chair for 2 hours before seen by staff. Bring back local hospitals. This place far to awkward to get to if limited mobility and no-one to help you.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff