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Written by a carer
14th November 2018


My issue is not with the clinical side of the hospital, although a months wait for the results of a CT scan, which may determine if my wife has had a stroke, is suffering from early onset dementia or none of the above just adds to the overall distress of the situation. That aside, I have been a driver for almost 40 years and driven professionally for over 10 of those and have racked up over a half a million mile in my driving life. The multi-story carpark has to be the worst signposted in my history. If you are in the opposite section to that where the down ramp is, you are given a sign saying exit, you follow that into the section where the down ramp is, and the ramp is immediately on the right, the blind side of that junction between the two sections, no sign post saying exit sharp right. When I was there, I got caught out by the poor signage, just as the driver in front of me did, in fact the signing was so poor they stopped in the road just to try and get some sort of bearing as to where to go next, dreadful is an under statement. When they and we did finally get a handle on the 'exit' signs, as I said above, you pass across the junction between the two parking areas, following the sign to exit, but there is no sign to say, "oh, by the way, the ramp you are looking for is just at the other side of this wall on the right, that you can't see past. You WILL miss it and you WILL either need to go round again, or perform some sort of dangerous maneuver to get back to it" I appreciate that a sign like that in a hospital might not be a great advert, so maybe a high level sign with a right arrow to tell people where the down ramp is. The alternative might be to expand A&E to deal with the additional casualties that are an inevitability.

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