the-priory-hospital-north-london

The Priory Hospital North London

Grovelands House, The Bourne, Southgate, London England, N14 6RA
 
20 reviews

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Written by a patient
29th December 2015


70% bank staff hardly speak or understand English, seem oblivious to medical,emotional states, ignore you if you call them, stare blankly t you as though you're an idiot, cannot count very well, seem to just be there to make up the numbers which permanent staffing lacks. 20% therapists WHO DO BT EVEN COME TO LISTEN TO YOUR LIFE-STORY yet naively try to break you down by sternly talking over you until you say 'yes'. Not nurturing or empowering or enlightening. 10% QUALIFIED DOCTOR Who rotate on their days there. Whenever the doctors do appear, there is sn air of superficial extra effort from the nurses, assistants and countless 'people' at 2 reception desks (mainly chatting to each other in ignorance of you if you approach) or flicking through their phones. There ha I went to before was miles better, more holistic and half the price.

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Written by a patient
10th September 2015


Imature therapists, nurses on their mobile phones calling whoever, Doctors. What doctors?

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Written by a patient
15th July 2015


Poorly run, poorly managed and very expensive.

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Written by a patient
31st March 2015


These indicators are not the indicators that actually measure effectiveness. Who cares if the place is clean if the nurses are sloppy and unprofessional, the doctors laissez faire and the culture one of lack of leadership. Typical left wing tripe. Measure process not actual care and outcomes

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Written by a patient
28th March 2015


This is not a good hospital. It is a highly expensive very average one. The doctors are barely visible and those that are, not the best you can find. Psychiatry is such a quack discipline anyway so it needs those who are very insightful and dedicated to make it work. This is not the case here. The nurses are superficially pleasant but quite lazy and unprofessional. Communication is poor amongst professionals. There is a lot of poor practice and problems which go unnoticed or undealt with. You get the impression that doctors have bigger fish to fry elsewhere, but no doubt get big bucks here. To think of the money they charge, it shows sadly how badly served mental health is, and how dependent individuals and the NHS are on the few hospitals around that seem to offer the kind of treatment needed, when being drugged to the eyeballs isn't the answer. Places like the Priory have a monopoly and it shows. Monopolies are complacent. If you're thinking of going here, save your money - see a counsellor, join a self help group, talk to friends and family, go to a retreat, go on some workshops, read some great books, but don't waste it here. The food is quite nice and the rooms are pleasant. A bit like a Travelodge, but there isn't a gym and staff aren't bothered whether or not you take any exercise. The hygiene factors are OK (although you'd expect them to be even better for the money) but the things that really matter? Great, intelligent and thoughtful care? Forget it.

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Written by a patient
25th February 2015


Terrible experience Dr said I had autism, misdiagnosed me. prevented me from getting the treatment I needed. I gave 1 out of 10 as I think that is the lowest I can give though it should be -a million for score. The psychatrists should refrain no knowledge of condition just want you to keep going to see them they don't care if you get better or not as getting paid.

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Written by a patient
28th August 2014


I was in this place for a short period only. I can only say that my experience there was not a good one, for reasons that I did not know at the time, but now know completely why. If they had had their way, I would have been drugged up to the eyeballs like a zombie. I feel that I was treated like an idiot from start to finish, and treated like a liar. A very expensive stay, for a complete waste of time. It was one of the worst experiences of my life. They try to get you to stay longer - but I could see through that. I would rate this experience as 1 out of 10 - only for the food.

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Written by a patient
1st August 2014


They are overall a very good hospital and offer a comprehensive and effective service. Staff are very friendly and the environment is excellent and the food and cleanliness is immaculate. Great range of services and activities also offered.

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Written by
4th January 2014


I spent a total of nine weeks as an in-patient at The Priory on their addiction treatment program. I also attended twenty eight days as a day patient. The nine weeks in-patient treatment was spread over three visits. After each of the first two, I relapsed immediately on leaving. I also relapsed after the third visit and the day care. I learnt how to stay clean after that. If you are an addict or alcoholic and you are considering going there, I would suggest you consider very carefully what you would get for your money (bearing in mind that The Priory is very expensive indeed) and consider whether and how you could get as good or better elsewhere for less or for free. If you are physically dependent you may be in urgent need of a detox. The Priory provides detox. You will also need a definite, workable plan for long-term recovery maintenance. The Priory provides this by allowing (or forcing) you to attend 12-step (Anonymous) fellowship meetings each day. Thus they introduce you to fellowships that can and will help you maintain recovery for life, if you follow their programmes. (There are no dues or fees for membership of the Anonymous fellowships.) You should consult your doctor about how to get a detox, which should be available on the NHS. And you can get a free introduction to an appropriate Anonymous fellowship by calling their helpline, and taking it from there. Your doctor or other NHS worker should also facilitate your introduction to local 12-step and other so-called ‘mutual aid’ organizations (under NHS National Institute for Health and Clinical Excellence clinical guideline 115). On the positive side, what you get from The Priory, in addition to the detox and introduction to 12-step, is a lot of group therapy that may help you learn how to identify and manage your emotions, and to think straight about your relationship with your substance. 12-step programmes do this for you too, and in a better, more coherent, comprehensive, humane and well-paced manner, in my personal opinion. Unfortunately, you may also suffer very forceful and unwelcome interventions, or attempted interventions, into your personal relationship with other people, such as a spouse, lover, friend or family member. I know of a lot of patients who suffered this. This happens because it is The Priory’s view that alleged ‘co-dependency’ relationship problems, along with sex and love addiction, are manifestations of the same disease as alcoholism and drug addiction. This idea seems to me to be completely incorrect and to run psychiatric opinion and to contemporary addiction science (which is an area within my professional expertise). You may also be subject to considerable direct or indirect pressure to stay on for longer than you wish to, or initially bargained for, or to buy their day-care program. It is quite unclear that such extended treatments can meaningfully contribute to long-term recovery, when what you need is a way of staying clean and sober after you have left. You could ask them, for example, for a comparison of recovery rates among their ex-patients at the one- and two-year mark, as compared to those among people who merely attend fellowship meetings regularly. While I was there, two of my friends, both highly educated, high-functioning professionals walked out in disgust, against the advice of their Priory care teams. They remain clean and sober. I wish I had done the same, left immediately after my first detox and started following a recovery plan from the day I left. That would have saved me a vast sum of money. Another patient was thrown out because she was, in the therapists’ opinion, smoking too much and refused to quit. When I queried them about what rules justified their expulsion of this lady (smoking being allowed at The Priory, but at limited times only), I was told that since they had no rules governing this situation they had no choice but to make one up on the spot. It seemed to me also that people there in responsible positions of management had no discernible training in management at all, and were quite unable to handle situations in anything resembling a proper professional manner. I speak as someone with four years experience as a senior manager. I would not have accepted such highly unprofessional and simply bad behaviour from anyone working under me and would have made sure it did not occur. So I would suggest: look for a better alternative. It should not prove at all difficult to find one. If you do not know what else to do, see your doctor and ask what alternatives they can offer or suggest.

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